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Severe Delays

Fox Airways

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on: August 10, 2008, 01:12:38 am
W10, when I try to create a route there is a major lag time. I saw the other post below that is locked, everyone seems to be from outside of North America. I can get a few browsers running, update route, etc. and they'll both hang for 30-45 seconds, and then at the same time finish loading. Speed Tests are below. Miami isn't an option the server there is closed. Dallas and Chicago are here (I'm closest to Chicago).


« Last Edit: August 10, 2008, 01:15:46 am by Fox Airways »


Dooskie III

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Reply #1 on: August 10, 2008, 07:21:56 pm
W10, when I try to create a route there is a major lag time. I saw the other post below that is locked, everyone seems to be from outside of North America. I can get a few browsers running, update route, etc. and they'll both hang for 30-45 seconds, and then at the same time finish loading. Speed Tests are below. Miami isn't an option the server there is closed. Dallas and Chicago are here (I'm closest to Chicago).



I'm getting the same thing. Drives me nuts when I'm updating or adding new routes.  8)


Air Elbonia

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Reply #2 on: August 10, 2008, 08:00:58 pm
The server is starting to show the signs of stress, we are doing our best to seek out reasonable solutions to this issue.  I apologize for any lag that is occurring, hopefully we won't have to deal with it for too much longer.  In the mean time, we're doing what we can to speed up identified sources of lag otherwise.
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Cheung Airlines

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Reply #3 on: August 10, 2008, 08:44:41 pm
Look this thing in a positive side....

This can slow sown the growth of airlines in W10....... ;D

(Or just sit back and have a cup of coffee)

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Fox Airways

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Reply #4 on: August 11, 2008, 02:12:48 am
as long as y'all are aware of it now. The last post didn't mention any possible resolution.
Thanks!

Problem with growth slowing in W10, its also slowing me down when I need to grow.


StephenM

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Reply #5 on: August 11, 2008, 05:45:37 am
as long as y'all are aware of it now. The last post didn't mention any possible resolution.
Thanks!

Problem with growth slowing in W10, its also slowing me down when I need to grow.

A possible resolution.



We are establishing efficiencies ingame first, before throwing money at the problem.
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Jps

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Reply #6 on: August 11, 2008, 04:14:11 pm
Same. They always seem to happen when I create routes  :'(

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StephenM

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Reply #7 on: August 11, 2008, 11:03:49 pm
Same. They always seem to happen when I create routes  :'(

Great! That means if you stop going on AM and these forums the problems will stop too.  ;)
Stephen Murphy
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Cheung Airlines

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Reply #8 on: August 12, 2008, 01:45:28 pm
Such a great thing.... :-X

Hotswapping will help you...
(but its not here till ___________) (plz fill in the blanks)


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Air Elbonia

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Reply #9 on: August 13, 2008, 05:04:50 am
one of our slowest queries does happen to be in the routes stuff, another of the slowest is in gate search.  These two pages/functions, unfortunately, then are like a canary in a mineshaft. They're the first to show the signs of the load.  I am doing my best to figure out how to further optimize these two laggards.
Air Elbonia, First in Time Travel since 2073!  (AEB ID in Game: 333)


Dooskie III

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Reply #10 on: August 22, 2008, 03:07:24 am
one of our slowest queries does happen to be in the routes stuff, another of the slowest is in gate search.  These two pages/functions, unfortunately, then are like a canary in a mineshaft. They're the first to show the signs of the load.  I am doing my best to figure out how to further optimize these two laggards.
Thanks in advance for all of your efforts. Sorry if some of these posts are a little snippy. Just a little frustration, nothing personal against you guys.  8)


Fox Airways

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Reply #11 on: August 31, 2008, 07:00:10 pm
Good afternoon (morning, evening, day, whichever you prefer)
The server issue seems to have gotten worse. I'm not sure if you're aware of it (probably are), but it is lately taking 30+ seconds to load a page after clicking on a link. This now includes the first home page, which would load just fine in the past. Just an FYI. Thanks.


StephenM

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Reply #12 on: August 31, 2008, 08:35:04 pm
Despite planned server maintenance on Wednesday it didn't infact go ahead. We are waiting on a confirmed date for the upgrade.
Stephen Murphy
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Fox Airways

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Reply #13 on: August 31, 2008, 11:05:42 pm
Despite planned server maintenance on Wednesday it didn't infact go ahead. We are waiting on a confirmed date for the upgrade.

Thank you for the update.


 

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