First of all, I would like to apologize to Pilgrim on behalf od the Membership Department and the entire AM admin team. As you have noticed, we have two new membership admins. Due to various delays, I was not able to train them sufficiently before I went on vacation. Originally, I would just be gone for about 30 hours and I would be back to guide them. However, due to the bad weather in US, i am out for more than 60 hours. The other admins are helping with Bruno and Charles, and some misunderstanding has occurred, resulting in this issue.
The .5's is a grey area of the rule. While we have been talking about 0.5's, we actually mean all .5's (including 1.5, 2.5, 3.5, .... n.5, n is a positive interger). Due to this grey area, neither DanielD nor myself have been taking actions for any frequencies other than 0.5's. The other admins are not fully aware of this, and advised our new staff to take actions. As a result, Pilgrim's account was affected by this miscommunication.
As stated in Bruno's follow up email to you, no penalty has been applied and we are deeply apologetic for any inconveniences caused. We will get the rule revised with detailed and accurate words, and make it known to all users publicly by the coming reset.
Here, I express deep regret for you to leave AM because of this hiccup. However, I do respect your personal decision. If you seriously feel that AM is not worth your time, then good luck and thanks for playing.
Daniel Chan
Membership Officer
P.S. I would offer you to contact me and discuss the situation, as well as giving us more feedback. However, fact is I am on vacation and I will be traveling in the coming week and a half.