Airline Mogul Forum

[Fixed] Premium Gate Search Utility

re5al

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on: June 08, 2009, 04:07:11 pm
I have just paid to have the premium feature of the gate search tool.

There seems to have been a problem with the entire process.

I paid my 3 euros and received a code which I then redeemed as directed. When I did this, my paid token total has dropped from 30 to 10 when the tool states that the upgrade costs 10 paid tokens.

Now when i click the gate search option in the menu tab I am shown the basic search and told that I need to upgrade. Yet when i click upgrade I am told that I already have the premium tool. Please help as I have a number of new aircraft which I need to assign routes to.

Thanks,

Nic Guest

26123 Air Bejing GW#645
« Last Edit: June 09, 2009, 04:37:27 am by StephenM »


dktc

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Reply #1 on: June 08, 2009, 04:14:49 pm
We have received your email. Unfortunately, Stephen is the only one who has the power to take care of it, and so there will be a slight delay while we wait for him to come online. Thanks for your understanding.
D Express (id 616) 8)
AM Membership Officer / Official Broker


StephenM

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Reply #2 on: June 09, 2009, 04:34:18 am
Our records show that you bought the feature twice. I'll try to make a check so that this does not happen in future.

10 tokens have been refunded.
Stephen Murphy
Airline Mogul Chief Developer


 

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