Staff Position(s) available: Membership Officer

[StephenM]

Position: Airline Mogul Membership Officer
Brief duties & requirements: To manage the user base of Airline Mogul, moderate the forums and carry out administrative duties on the game when required.
Payment: No financial reward.
Requirements:

• Aged 18 years or older (This may be asked to be confirmed)
• Have a good knowledge of Airline Mogul, and its recent developments. Long standing members are preferred.
• Strong interest in aviation & Airline Mogul
• Minimum time availablility of 5-8 hours per week. (Periodic high work load at times)
• Have a good written manner in all forms of communication.
• Act in a professional and personable manner.
• Act in a responsible manner with regard to duties and any tasks/privelages set on them.
• Fluent in the English language is a requirement. (Does not have to be first language)
• Knowledge of how to use Gmail is an advantage.
• Not be in any significant position in any other airline game, including; beta tester, administration or staff member.

Detailed Duties

• To manage user accounts
• Help those who cannot register
• Update any information requested
• Investigate mutliple accounts and remove them
• As part of a membership team, maintain a 24 hour service level for response to emails and support requests 363 days a year (Dec 24-26th excluded).
• Other membership tasks as required and deligated by staff
• May be asked to maintain social media channels
• Take part in on-going projects and test on Airline Mogul as required

Closing Date: Sunday 19th February 2012 - 23:59 GMT.
Applications to: Applications for this position are no longer being taken.
Required Information:

• Full real name
• Forum nickname
• User ID
• Reason(s) why you want to apply for this post
• Any details you think are relevant

Other: Extra weighting will be made for those that put in significant effort and/or visible aspiration to attain the position. Bonus will also be given to those with third level education (College/University), either current or previous.
There are a total of 2 positions available.