LOGIN PROBLEM (still!)

Dan380 · **on:** April 06, 2008, 10:18:22 pm

Admins said the problem had been fixed..... not for me... still can't log in :?

StephenM · **Reply #1 on:** April 06, 2008, 10:19:33 pm

Quote

If you registered at AM after the launch of Multiworlds, please notify using the email address you registered with. Note that most of the individual airline information is not affected by the database error.

Does this effect you?

Dan380 · **Reply #2 on:** April 06, 2008, 10:19:46 pm

Sorry just spotted the thing on the login page, I joined after multiworlds.

Dan380 · **Reply #3 on:** April 07, 2008, 12:58:46 am

It's been almost 4 hours and the problem is still here. I appreciate that the admins live a real life and have other commitments, but this is the 3rd time I've had to come to the bugs forum since I joined on saturday and it is beggining to get a little tedious. Please sort it out for me ASAP, or atleast keep me posted on whats going on.

Thank you for your time.

dktc · **Reply #4 on:** April 07, 2008, 01:09:22 am

To keep you posted on what is going on....

1. the user info was over-written when the edit user script was tested (did any mention that the backend isn't fully functional?

)
2. the back-up database was loaded, and thus newly registered users' personaly data is not there
3. As said, the edit user script is bugged, so it can't be used.
4. I can't do a thing in this situation. Only Stephen and Will can help with the issue and re-enter your info into your account id.
5. It is very early morning in Ireland, so Stephen is sleeping. Will is the only one available and he is trying to deal with the emails now.

6. We need the following info on any email sent to us regarding this issue...
- First name
- Last name
- Nickname
- email address
- world number
- airline name
- airline id (if you recall)

MrOrange · **Reply #5 on:** April 07, 2008, 08:45:45 am

And I'd like to remind you that the game is officially in Beta stage. Essentially you're beta testing the game, which at this stage, especially after the launch of a big improvement like Multiworlds, is likely to suffer from some bugs, regardless of the size. We are doing our best to help you out, but a response time of under 4 hours with over 200 users affected and only one admin active is not quite possible.

Dan380 · **Reply #6 on:** April 07, 2008, 11:07:57 am

Thanks everyone for your help, Will sent me an e-mail during the night. And on the bright side, I'll have loads of cash when I get back!