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Messages - StephenM

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151
General Chat / Re: Count to 10,000
« on: April 06, 2019, 08:09:52 pm »
4590

I have been lucky to meet a lot of AM staff in real life over the years but sadly since we are spread cross the globe in person meetings are very rare! Email and chat are the easiest ways to communicate.

152
General Chat / Re: Count to 10,000
« on: March 30, 2019, 02:41:26 pm »
4580

Hope everyone is having a great weekend!

153
General Chat / Re: Count to 10,000
« on: March 24, 2019, 12:25:21 am »
4566

For now we have that option disabled, but feel free to send us a copy of a tail you create and we can share it with everyone or I will see if I can upload it just for your use.

154
General Chat / Re: New forum themes
« on: March 22, 2019, 11:16:00 am »
Sorry about that, try now and it should be an option for you.

155
General Chat / Re: New forum themes
« on: March 21, 2019, 10:32:15 pm »
Just want to note that we encourage people to use the avatars on offer on the forum or create their own, rather than using a piece of copyright work like a real airline logo.  :)

156
General Chat / Re: New forum themes
« on: March 20, 2019, 01:15:31 am »
Feel free to swap out the standard Avatar for a new one in the Forum Profile section, and let us know if we should tweak the design!

157
General Chat / Re: Count to 10,000
« on: March 20, 2019, 12:49:51 am »
4560

Playing around with some more interesting avatars. You can find a bunch of colors in the Forum Profile section of your profile, feel free to suggest some more colors!

158
Bugs / Re: Have -280 slots at airport
« on: June 16, 2018, 04:57:24 pm »
Hi there,

I have cleaned up the slots and terminal information. I have also added a few more items that will help diagnose the problem in future and hopefully we can solve this issue permanently.

159
Thanks for the report. I have implemented a fix for this and it should work now. There was an issue identifying which world the user was in when purchasing new aircraft. Let me know if it doesn't pick I-AAAE as the next registration when you buy an aircraft. AAAD is currently the last reg identified on the Italian register for your world.

160
General Chat / Re: How to add a broker to a private world
« on: March 25, 2018, 12:23:07 pm »
Thanks for your interest in being an aircraft broker.

Brokering private worlds is typically requested by the world owner. We charge a nominal fee for the broker (10 tokens per broker plus a 10 token change fee), and that cost can only be paid by the world owner.

When a broker is appointed to a world what I generally do is apply a start-up package, which is worth €30m or so in value. It is a random mix of generally low value planes that is assigned. I also apply a starting cash balance of €250m and offer a few top-up packages after that. The total value of broker incentives is €1bn over a couple of real weeks.

The broker is expected to generate all of their income from the brokerage business and as such cannot operate an airline. Otherwise there is a risk the broker will use the resources given to them to beat everyone else in the world. For a similar reason the broker does not appear in airline rankings as that would distort the picture a little.

The broker will get discounts on aircraft that come through the aircraft request system, at 10% off the list price, which they can pass onto airlines by offering negative mark-ups. Aside from that the broker must generate enough cash through leases and sales to fund their growth, it can be quite challenging at times.

If you are interested in trying to broker a world we can put you in the next public world that opens up. It's actually a fun role and can provide a different type of fun to running a standard airline.

161
Bugs / Re: "Total Daily Departures: 0" error
« on: June 06, 2016, 04:51:25 am »
Thanks for the report, I have resolved this issue along with another one on the page that was sitting there for a while. The Departure numbers should be accurately reflected now.

162
Bugs / Re: Aircraft not showing on create routes
« on: June 06, 2016, 04:40:59 am »
Hi there,

There was a bug that occurred during some development work earlier today. Everything should be back to normal now. Let us know if you have any further difficulties.

163
General Chat / Re: Golden Route
« on: January 22, 2015, 02:36:35 am »

 Didn't realize people used the BBJ's or any business jets for that matter.

Not all worlds have them, but with the small capacity they make a good plane to maximize the fare price. :)

164
Bugs / Re: In-game forum error message
« on: January 11, 2015, 02:14:17 pm »
There were two minor issues on the homepage when linking to the world forum. I have fixed both of them and it works fine now.

Thanks for the report!

165
Bugs / Re: Unable to redeem purchased tokens
« on: January 03, 2015, 08:22:03 pm »
Hi there,

I have added the tokens to your account, sometimes the code we get from Paypal is different to the one you get. I also refunded the tokens you used to join 2912.

Looking forward to seeing the reports from your new airline. :)

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