Airline Mogul Forum

Airline Mogul => Bugs => Topic started by: MrOrange on October 15, 2007, 03:56:00 pm

Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 03:56:00 pm
Please post here if your airline has been hit by the failed-brokerage-request thing. This includes requests where the delivery date is at 0 days for some time, or when the request suddenly disappeared.

Please include the following:

Airline ID
Airplanes requested (and quantity)
Markup percentage
Which airline took your order
What's wrong with the request

Admins will look into this ASAP.
Title: Failed Brokerage Requests
Post by: Kontio on October 15, 2007, 04:03:31 pm
I already started my own topic, but I'll put the information here also. My id is 328. I have not been able to purchase the airplane, but it is listed in my broker requests as follows:

Your Broker Requests In Progress
Airline Name          Aircraft           Quantity  Delivery Time  Due At Delivery  Markup  
Tradewind Airlines  Douglas DC-3  1            54 Days          €2,776,358         1%
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 04:04:20 pm
Failed brokerage request:

Airline ID: 150 (OrangeAir)
Airplanes requested: Burnelli CBY-3 (2, aircraft ID's most likely 5096 and 5097)
Markup percentage: -10%
Broker: Hampo Brokerage
Wrong: Delivery date shows 0 days

Another one:

Airplanes requested: Vickers VC.1 Viking (3)
Markup: -2%
Broker: Hampo Brokerage
Wrong: Delivery date shows 0 days.
Title: Failed Brokerage Requests
Post by: Scandalian Airlines on October 15, 2007, 04:04:50 pm
Airline ID 1960   Scandalian Airlines
Airplanes requested (and quantity) DC-3 (2)
Markup percentage  -5
Which airline took your order OrangeAir
What's wrong with the request delivery date 0 days


Edit by Mr.Orange: Fixed by yours truly
Title: Failed Brokerage Requests
Post by: etkuo on October 15, 2007, 04:11:00 pm
Airline ID  789
Airplanes requested (and quantity)        Junkers Ju290 (1)
Markup percentage    -2%
Which airline took your order    ★★★Hampo Brokerage★★★
What's wrong with the request        0Days didn't get delivered
Title: Failed Brokerage Requests
Post by: yuziirvine on October 15, 2007, 04:18:05 pm
Airline ID: 1048 (Asiair)
Planes Requested: Convair 240 X1 & Douglas DC-3X2
Markup %: -2% and 0%
Airline took my order: ★★★Hampo Brokerage★★★ & Samson Cheung
What's wrong with the request: Both have zero days for delivery
Title: Failed Brokerage Requests
Post by: pseudoswede on October 15, 2007, 05:18:23 pm
Airline ID: 3446
Airplanes requested: Burnelli CBY-3 (one)
Markup percentage: -2%
Broker: Hampo Brokerage
Wrong: Delivery date shows 0 days
Title: Failed Brokerage Requests
Post by: RevLinks on October 15, 2007, 05:20:03 pm
Airline ID  2779
Airplanes requested Junker G38 x 1
Markup percentage -2%
Which airline took your order Hampo Brokerage
What's wrong with the request Sitting at 0 days and not listed in Aircraft for Sale

Thanks!
Title: Re: Failed Brokerage Requests
Post by: Tulane on October 15, 2007, 05:43:43 pm
Airline ID: 4815
Airplanes requested (and quantity): 1 DC 3
Markup percentage: -2%
Which airline took your order: Hampo
What's wrong with the request: I cannot pick it up even though I have the cash and it's been available for almost 10 game days.
Title: Re: Failed Brokerage Requests
Post by: eof on October 15, 2007, 05:56:21 pm
Airline ID: 5449
Airplanes requested (and quantity): DC-3 x1
Markup percentage: 5%
Which airline took your order:  I think it was Orange but not sure...anyway it disappeared from my list after going to "0 days" and finally " days".
Title: Failed Brokerage Requests
Post by: Hampo on October 15, 2007, 06:06:44 pm
Oh dear... all these dead orders from me  :shock:
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 06:08:28 pm
Not too surprising :)
Title: Failed Brokerage Requests
Post by: yuziirvine on October 15, 2007, 06:16:57 pm
The delivery time for my planes changed from 0 days to 72 days  :shock:  :shock:  :shock:
Title: Failed Brokerage Requests
Post by: pseudoswede on October 15, 2007, 06:27:05 pm
Quote from: "pseudoswede"
Airline ID: 3446
Airplanes requested: Burnelli CBY-3 (one)
Markup percentage: -2%
Broker: Hampo Brokerage
Wrong: Delivery date shows 0 days


Mine has now vanished!
Title: Failed Brokerage Requests
Post by: Air Elbonia on October 15, 2007, 06:33:43 pm
I believe... i believe i patched this, and the aircraft pre-buggy feb->march change should be fixed.

let me know if they still aren't, check your used markets (as i didn't send out an autogenerated message with it).
Title: Failed Brokerage Requests
Post by: yuziirvine on October 15, 2007, 06:38:34 pm
Quote from: "Air Elbonia"
I believe... i believe i patched this, and the aircraft pre-buggy feb->march change should be fixed.

let me know if they still aren't, check your used markets (as i didn't send out an autogenerated message with it).


yeah i saw my planes in the Aircraft for sale area :)  :)
Title: Failed Brokerage Requests
Post by: Singaporeair on October 15, 2007, 06:42:58 pm
Quote from: "yuziirvine"
Quote from: "Air Elbonia"
I believe... i believe i patched this, and the aircraft pre-buggy feb->march change should be fixed.

let me know if they still aren't, check your used markets (as i didn't send out an autogenerated message with it).


Just checked again, my planes have changed from 0 days for delivery to  72 days:?

same here........  :x

Airline ID:673
Airplanes requested (and quantity) :2X DC3
Markup percentage:-5
Which airline took your order:Orange Air
What's wrong with the request:never delivery,even 0 day.but now it turn to 72 day.

EDIT:now there is 1 DC-3 listed at market by Mr.O,but my order was 2 DC-3!
Title: Failed Brokerage Requests
Post by: Kontio on October 15, 2007, 06:44:27 pm
Quote from: "Kontio"
I already started my own topic, but I'll put the information here also. My id is 328. I have not been able to purchase the airplane, but it is listed in my broker requests as follows:

Your Broker Requests In Progress
Airline Name          Aircraft           Quantity  Delivery Time  Due At Delivery  Markup  
Tradewind Airlines  Douglas DC-3  1            54 Days          €2,776,358         1%


Now I was able to purchase the plane. The entry from my View & Buy page is as follows:

5052  Douglas DC-3 24 0 In Service €3,966,226 €253,217 Info Scrap

If I click on Info, I can see that the plane is placed on four routes from JFK, I am assuming that Tradewinds was operating the plane. The problem is that the game won't let me close the routes, and I can not place the plane on new routes. The plane is still listed in "Your broker requests in progress" also.
Title: Failed Brokerage Requests
Post by: etkuo on October 15, 2007, 06:54:50 pm
Quote from: "Kontio"
Quote from: "Kontio"
I already started my own topic, but I'll put the information here also. My id is 328. I have not been able to purchase the airplane, but it is listed in my broker requests as follows:

Your Broker Requests In Progress
Airline Name          Aircraft           Quantity  Delivery Time  Due At Delivery  Markup  
Tradewind Airlines  Douglas DC-3  1            54 Days          €2,776,358         1%


Now I was able to purchase the plane. The entry from my View & Buy page is as follows:

5052  Douglas DC-3 24 0 In Service €3,966,226 €253,217 Info Scrap

If I click on Info, I can see that the plane is placed on four routes from JFK, I am assuming that Tradewinds was operating the plane. The problem is that the game won't let me close the routes, and I can not place the plane on new routes. The plane is still listed in "Your broker requests in progress" also.
exactly the same problem
Title: Failed Brokerage Requests
Post by: eof on October 15, 2007, 06:55:55 pm
A plane (Craft ID: 5695) was brokered to me (Airline ID: 5449) and I bought it.  Now it shows up in my list as in service but I can't use it.  Also it looks like there are some garbage routes on it that I didn't create.

 :shock:
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 06:56:16 pm
In these cases, please contact the other airline, including the ID (s) of the aircraft involved, requesting him to close all routes on the aircraft. If that doesn't happen, please post in this thread with the aircraft ID so an admin can look into the situation.
Title: Failed Brokerage Requests
Post by: yuziirvine on October 15, 2007, 06:58:46 pm
I bought a plane but i have no idea who's using it.
Admins please take a lot please,
Aircraft ID: 5293

my airlineID: 1048

Thank you!
Title: Failed Brokerage Requests
Post by: pseudoswede on October 15, 2007, 07:04:06 pm
Quote from: "pseudoswede"
Airline ID: 3446
Airplanes requested: Burnelli CBY-3 (one)
Markup percentage: -2%
Broker: Hampo Brokerage
Wrong: Delivery date shows 0 days and now it has disappeard


Mine is not showing up anywhere.
Title: Failed Brokerage Requests
Post by: eof on October 15, 2007, 07:26:57 pm
Quote from: "MrOrange"
In these cases, please contact the other airline, including the ID (s) of the aircraft involved, requesting him to close all routes on the aircraft. If that doesn't happen, please post in this thread with the aircraft ID so an admin can look into the situation.


I can't see the routes...I don't know who is using the plane.  So I can't contact them....


AC Id: 5695
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 07:29:09 pm
Quote from: "eof"
I can't see the routes...I don't know who is using the plane.  So I can't contact them....


AC Id: 5695


Jewish Airlines, ID 2140. I can see the routes. You probably could too. So you can also see the route ID and the departing airport, with which you can track down the operator of the routes.
Title: Failed Brokerage Requests
Post by: RevLinks on October 15, 2007, 08:08:08 pm
Quote from: "MrOrange"
In these cases, please contact the other airline, including the ID (s) of the aircraft involved, requesting him to close all routes on the aircraft. If that doesn't happen, please post in this thread with the aircraft ID so an admin can look into the situation.


Yeah, happened to me as well.  I tracked down the airline using it and messaged them.. If closing the routes doesn't help I will post again.  It's weird cause my plane is listed as having 24 hours avaliable, but I can't use it.
Title: Failed Brokerage Requests
Post by: Singaporeair on October 15, 2007, 09:09:04 pm
now the order is gone.
I only received 1 DC-3.
But I order 2!
just give me back my money.  :roll:
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 09:11:43 pm
Do you still want the DC-3 at €2.600.000?
Title: Failed Brokerage Requests
Post by: Singaporeair on October 15, 2007, 09:16:14 pm
send to me
then I will sell it for 4.5M  :lol:
I really need these two plane when I order it.
but it just took too long.
Title: Failed Brokerage Requests
Post by: eof on October 15, 2007, 09:19:55 pm
Airline ID: 5449

I was supposed to get a DC-3 but it showed 0 days...then just " days" then went away and isn't showing up anywhere.
Title: Failed Brokerage Requests
Post by: MrOrange on October 15, 2007, 09:20:07 pm
Fine with me. Sent one to you at 2.6M, have fun with it while it lasts :)
Title: Failed Brokerage Requests
Post by: RevLinks on October 15, 2007, 09:48:41 pm
Quote from: "MrOrange"
In these cases, please contact the other airline, including the ID (s) of the aircraft involved, requesting him to close all routes on the aircraft. If that doesn't happen, please post in this thread with the aircraft ID so an admin can look into the situation.


I contacted the other airline with no response, and my plane is just sitting there losing me money.  Can someone take a look at Aircraft ID 5609 for me please?
Title: Not Filled Brokerage Request
Post by: dirtyd on October 15, 2007, 09:50:11 pm
Your Broker Requests In Progress
Airline Name
   
Aircraft
   
Quantity
   
Delivery Time
   
Due At Delivery
   
Markup
   
Tradewind Airlines
   
Bellanca Aircruiser
   
1
   
69 Days
   
€1,308,587
   
5%
   
FlyJax
   
Douglas DC-3
   
1
   
69 Days
   
€2,886,312
   
5%
   


Was supposed to be fulfilled about 6 hours ago.  my account is DirtySnatches Air,  DNT code and my account number is 5530
Title: Failed Brokerage Requests
Post by: Kontio on October 15, 2007, 09:59:10 pm
Quote from: "Kontio"
Quote from: "Kontio"
I already started my own topic, but I'll put the information here also. My id is 328. I have not been able to purchase the airplane, but it is listed in my broker requests as follows:

Your Broker Requests In Progress
Airline Name          Aircraft           Quantity  Delivery Time  Due At Delivery  Markup  
Tradewind Airlines  Douglas DC-3  1            54 Days          €2,776,358         1%


Now I was able to purchase the plane. The entry from my View & Buy page is as follows:

5052  Douglas DC-3 24 0 In Service €3,966,226 €253,217 Info Scrap

If I click on Info, I can see that the plane is placed on four routes from JFK, I am assuming that Tradewinds was operating the plane. The problem is that the game won't let me close the routes, and I can not place the plane on new routes. The plane is still listed in "Your broker requests in progress" also.


I sent an ingame to Tradewind Airlines with no response so far. I would really appreciate it if a moderator could reset the plane (#5052) so I could put it into service.

Edit: Fixed!
Title: Failed Brokerage Requests
Post by: etkuo on October 15, 2007, 10:14:23 pm
Quote from: "Kontio"
Quote from: "Kontio"
Quote from: "Kontio"
I already started my own topic, but I'll put the information here also. My id is 328. I have not been able to purchase the airplane, but it is listed in my broker requests as follows:

Your Broker Requests In Progress
Airline Name          Aircraft           Quantity  Delivery Time  Due At Delivery  Markup  
Tradewind Airlines  Douglas DC-3  1            54 Days          €2,776,358         1%


Now I was able to purchase the plane. The entry from my View & Buy page is as follows:

5052  Douglas DC-3 24 0 In Service €3,966,226 €253,217 Info Scrap

If I click on Info, I can see that the plane is placed on four routes from JFK, I am assuming that Tradewinds was operating the plane. The problem is that the game won't let me close the routes, and I can not place the plane on new routes. The plane is still listed in "Your broker requests in progress" also.


I sent an ingame to Tradewind Airlines with no response so far. I would really appreciate it if a moderator could reset the plane (#5052) so I could put it into service.

same for airplane id 5600
Title: Failed Brokerage Requests
Post by: eof on October 15, 2007, 10:41:50 pm
Sent an in game message to Jewish Airlines concerning aircraft 5695...still no response.

Also I still am missing a DC-3....
Title: Failed Brokerage Requests
Post by: Air Elbonia on October 15, 2007, 10:57:51 pm
ok. i'm getting a little lost trying to track this.

Please PM me the following:

Your user id:
Aircraft ID with someone else's routes (resultant from the bug):
Preferably, applicable route id's:

if you're missing an aircraft:
PM me your User id:
Your broker (if you can remember it).

the strange jump from "1 day" deliveries to "72 day" deliveries, typically is associated with the listing of an aircraft. i need to find a way to clarify the wording there, i admit. so. if you're on the strange jump in delivery time category, check the used market for the aircraft(s) in question before PMing me.

I will straighten it all out as best i can, as soon as i can.
Title: Failed Brokerage Requests
Post by: pharcyde on October 16, 2007, 04:39:14 am
Airline ID : 2902
Airplanes requested (and quantity) : 1 x DC-3 , 1 x Bellanca AirCruiser
Markup percentage : -2%
Which airline took your order : Hampo Brokerage
What's wrong with the request : 0 days not for sale
Title: Failed Brokerage Requests
Post by: Jps on October 16, 2007, 10:04:46 am
Is it fixed.. im ready to mass order some DC-3's and get ready for the Electras
Title: Failed Brokerage Requests
Post by: piklet on October 16, 2007, 01:18:17 pm
Hi

I bought a plane from the Buy used planes page and i got it but it has someone elses routes in it and i cannot do anything with it.
Cant even delete the routes.

Airline ID  5172
Airplanes requested (and quantity) Douglas DC3 - 1
Markup percentage - Bought outright
Which airline took your order - Bought from Delta (connexion) - 2477
Plane ID: 5268

Help!
Title: Failed Brokerage Requests
Post by: piklet on October 16, 2007, 10:06:10 pm
so no one can help?
Or am i supposed to do something else?  Send a pm to someone?
Title: Failed Brokerage Requests
Post by: Kontio on October 16, 2007, 10:21:03 pm
I received a brokered plane at month change. I was able to purchase it and place it on routes and everything seems to be working. However, it is still listed in "Your Broker Requests In Progress" and the delivery time is "Days" without a number. The aircraft id is 7027, brokerage deal number 396, and my id is 328.
Title: Failed Brokerage Requests
Post by: Air Elbonia on October 16, 2007, 10:41:36 pm
Quote from: "piklet"
so no one can help?
Or am i supposed to do something else?  Send a pm to someone?


Fixed.  sorry to all who were affected, anyone with issues with this please pm me the data i requested
(which was: user id; aircraft id; (where possible) route id's the plane is on.)  PM's tend to get my attention faster as i see the popup from the forums auto-email, and it helps me keep straight all the wild and ca-razy times that this thread can be going through when not somehow organized otherwise.
Title: Failed Brokerage Requests
Post by: piklet on October 16, 2007, 10:56:56 pm
Thanks a lot Air Elbonia!