Airline Mogul Forum

Airline Mogul => Bugs => Topic started by: GoldDragonFly on January 03, 2015, 10:05:33 am

Title: Unable to redeem purchased tokens
Post by: GoldDragonFly on January 03, 2015, 10:05:33 am

I just purchased 100 tokens (€10) but I am now unable to redeem the tokens when I enter the transaction code. I get the following error message:

"Sorry, but there is currently no Transaction with that ID on file that needs to have its tokens redeemed."

My player ID is 26532 and I have the PayPal email as proof of purchase. Would you be able to help me with this problem please? Thanks!

Title: Re: Unable to redeem purchased tokens
Post by: StephenM on January 03, 2015, 08:22:03 pm

Hi there,

I have added the tokens to your account, sometimes the code we get from Paypal is different to the one you get. I also refunded the tokens you used to join 2912.

Looking forward to seeing the reports from your new airline. :)

Title: Re: Unable to redeem purchased tokens
Post by: GoldDragonFly on January 04, 2015, 12:04:13 pm

Thank you Stephen! Just seen your email as well. I really appreciate it a lot!  :)

I promise not to dissapoint with my new airline!