Airline Mogul => Game Updates => Topic started by: StephenM on October 21, 2014, 05:11:27 am
Title: Airline Mogul outage
Post by: StephenM on October 21, 2014, 05:11:27 am
All,
Airline Mogul is currently experiencing an unplanned outage and the game is currently offline. We are working to get things back to normal. In the mean time each world is effectively paused, and the calendars will not move until the game is back online.
We will let you know once we have further updates.
Thanks for your patience.
Title: Re: Airline Mogul outage
Post by: davecummings on October 23, 2014, 03:42:48 pm
Hi Stephen, Any update on the website yet pal? Regards dave
Title: Re: Airline Mogul outage
Post by: 1993matias on October 23, 2014, 07:26:30 pm
We don't expect the site to be online before Sunday, sadly.
Title: Re: Airline Mogul outage
Post by: Frayah Express on October 23, 2014, 08:34:11 pm
Really need to look into system redundancy and mirroring
Title: Re: Airline Mogul outage
Post by: bananapwn37 on October 27, 2014, 10:37:17 am
Yesterday it was Sunday, but still no AM. Can you tell why?
Title: Re: Airline Mogul outage
Post by: Thunderstruck on October 27, 2014, 12:55:07 pm
Life without Airline Mogul is not a perfectly wonderful life.
Good luck getting it back up & running. Please keep us posted on what is going on.
Title: Re: Airline Mogul outage
Post by: davecummings on October 27, 2014, 08:26:28 pm
I think that stepgen is brining put a new look to the site as well as cargo aircraft
Oh and the new maintenace formula
Title: Re: Airline Mogul outage
Post by: OSUPoke2007 on October 27, 2014, 09:31:41 pm
I think that stepgen is brining put a new look to the site as well as cargo aircraft
Oh and the new maintenance formula
If that is indeed the case, that is exciting. I really enjoyed the beta world with the new maintenance formula.
Title: Re: Airline Mogul outage
Post by: 1993matias on October 28, 2014, 09:42:49 am
I am sorry to disappoint you, but the problem has been so severe that we haven't had time to add new features. But new features will come soon, don't despair!
Title: Re: Airline Mogul outage
Post by: davecummings on October 28, 2014, 09:48:51 am
Anything i can help with?
Title: Re: Airline Mogul outage
Post by: 1993matias on October 28, 2014, 12:35:02 pm
Maybe, you can send me a PM :)
Title: Re: Airline Mogul outage
Post by: jghastings on October 28, 2014, 05:40:36 pm
Any update on how much longer the outage may last? :(
Title: Re: Airline Mogul outage
Post by: 1993matias on October 28, 2014, 06:18:51 pm
Should be back online very soon, but sadly with no game time - there are still some minor issues
Title: Re: Airline Mogul outage
Post by: 1993matias on October 29, 2014, 05:43:06 pm
The game is back online with all features except world creation. As a apology, we have given each user affected 30 paid tokens.
Title: Re: Airline Mogul outage
Post by: Frayah Express on October 30, 2014, 01:56:27 am
In Game Purchases not available
Title: Re: Airline Mogul outage
Post by: 1993matias on October 30, 2014, 09:45:10 am
Thanks, it will be solved shortly
Title: Re: Airline Mogul outage
Post by: Thunderstruck on October 30, 2014, 09:46:21 am
So glad the game is up & running & flying again!
Thanks for fixing the problem(s).
Here is one remaining issue I've noticed : the player's airline logo does not display. A minor issue, after all....
Best regards.
Title: Re: Airline Mogul outage
Post by: StephenM on October 30, 2014, 12:53:53 pm
Here is one remaining issue I've noticed : the player's airline logo does not display. A minor issue, after all....
I have fixed the logo issue. Unfortunately people do need to upload their logos again, but once they do they will display correctly.
Private World Creation is back online also, sorry for the downtime on that feature. I was taking the opportunity of world creation being offline to tweak some back-end elements. :)
Title: Re: Airline Mogul outage
Post by: jghastings on November 02, 2014, 12:20:33 pm
Minor, minor, minor issue, but the logos in Fleet Management are not uploading. A red box comes up that says "File number 1 could not be moved"
I deleted all my logos when the game got back up and running, as they weren't displaying and as such I couldn't see what the fleet names were.
Title: Re: Airline Mogul outage
Post by: StephenM on November 02, 2014, 03:46:38 pm
Minor, minor, minor issue, but the logos in Fleet Management are not uploading. A red box comes up that says "File number 1 could not be moved"
I deleted all my logos when the game got back up and running, as they weren't displaying and as such I couldn't see what the fleet names were.
This has now been fixed, give it a try and let us know if it still is causing difficulties.
Title: Re: Airline Mogul outage
Post by: jghastings on November 02, 2014, 04:35:01 pm
Yep, all fixed now. Thanks :)
Title: Re: Airline Mogul outage
Post by: TheLastBaron on November 09, 2014, 11:07:08 am
User ID 49270, World ID #2920. Unable to create foreign base even though I have not used one anywhere and have 1 left according to the orange/yellow meter. Thanks.
Title: Re: Airline Mogul outage
Post by: 1993matias on November 09, 2014, 12:07:44 pm
Even though you might have one (or more) free foreign base slots free, you also need two domestic base slots for each foreign base you wish to make. Please make sure you have enough domestic base slots free :)