Airline Mogul Forum

Airline Mogul => Bugs => Topic started by: BMIFlyer on July 10, 2009, 12:21:21 am

Title: Route Map Missing
Post by: BMIFlyer on July 10, 2009, 12:21:21 am
Hello,

My Google Maps "route map" no longer shows up.

I'm just wondering if anyone else has this problem??
Title: Re: Route Map Missing
Post by: MrOrange on July 10, 2009, 11:03:59 am
I'm sorry but I can't seem to see a problem. In all the worlds I'm in, the route map displays no problem at all. Could you please list your world ID and user ID so we might be able to see what the problem exactly is? Thanks in advance.

Edit: Oh, and if your browser happens to be IE, post it as well.
Title: Re: Route Map Missing
Post by: ATE24 on July 10, 2009, 11:47:13 am
Private World: #737
User ID: 22845
Client: Firefox 3.5 / IE 8.0

It simply just show nothing.
Title: Re: Route Map Missing
Post by: MrOrange on July 10, 2009, 12:03:07 pm
I updated my Firefox to 3.5 for you and indeed, it only seems to like Google Chrome.
Title: Re: Route Map Missing
Post by: pseudoswede on July 10, 2009, 02:40:17 pm
It doesn't help that FF3.5 is teh suck.
Title: Re: Route Map Missing
Post by: MrOrange on July 10, 2009, 02:43:23 pm
FF3.0.11 did display the route map for me.
Title: Re: Route Map Missing
Post by: BMIFlyer on July 10, 2009, 03:14:32 pm
Hello,

I'm in Public world 730
My ID is 27523

I'm using IE 8.

My route map was fine until 48hrs ago.....
Title: Re: Route Map Missing
Post by: GoldDragonFly on July 10, 2009, 06:37:14 pm
 I seem to have the same problem now. Using Firefox 3.0.11 and the route map displayed fine before (the last time I checked it was last week) until I saw this thread and checked mine now. It does not show up anymore....it shows the map options but no map.
Title: Re: Route Map Missing
Post by: BahamutZero on July 10, 2009, 06:44:19 pm
Same here.
Recommend to use the traditional route map info.
view_google_route_map.php change to view_route_map.php

The whole things turn out to be fine until two days ago.
Title: Re: Route Map Missing
Post by: peterpeerapat on July 11, 2009, 09:31:31 am
I have that problem too... ???

The traditional route map info tat BahamutZero gave works, but I prefer the Google Map version.

My ID is 26776
World: Public 645 and Private 411 (am I allowed to be in 2 worlds at the same time - it isn't in the rules)
Firefox 3.5 and IE 8.0
Title: Re: Route Map Missing
Post by: GoldDragonFly on July 11, 2009, 10:30:30 am
Interesting...when I checked it just now again, its still not working, but what I also discovered is that in one world (W #645) the route map displays when on the airline info page but not under the admin tab and in the other world (PW #734) I play in the Route map is not displaying anywhere at all. Rather odd....does any know what causes this problem?
Title: Re: Route Map Missing
Post by: GoldDragonFly on July 12, 2009, 11:22:03 am
My maps still not showing up....anyone got any idea what is going on with that?? :o
Title: Re: Route Map Missing
Post by: colvinchancc on July 17, 2009, 03:19:57 am
My google map is missing as well (private#763 & public#645)
Firefox 3.5 / IE 8.0
Title: Re: Route Map Missing
Post by: peterpeerapat on July 20, 2009, 09:25:19 am
Hello,

The route map in Private World 411 is still not showing up as posted on July 11.  Can any staff member work this out?

Again, my ID is 26776.

Thank you.
Title: Re: Route Map Missing
Post by: Joredia on July 20, 2009, 09:22:24 pm
In World 730, I'm also having the same issue. The route map, however, only displays for airlines that are NOT hubbed in Dubai... the Google map, or the traditional map will not display. If I select a map, say, for my hubs in Paris or Venice, they work fine. Perhaps something wrong with Great Circle?
Title: Re: Route Map Missing
Post by: StephenM on July 20, 2009, 11:24:28 pm
Can any staff member work this out?
It'd help if we designed the feature.  :lol:
Title: Re: Route Map Missing
Post by: peterpeerapat on July 21, 2009, 11:57:45 am
I tried the route map in another computer with the same wireless router - it worked.

I suppose it's the technical problem in my computer.

I am using Vista Service Pack 1, cleared the cache and data, etc.
Title: Re: Route Map Missing
Post by: peterpeerapat on July 21, 2009, 12:07:10 pm
I just tried installing another browser: Google Chrome and went to the route map page ... it worked.

So I suppose that Google Chrome would be the browser to use when accessing Airlinemogul then.
Title: Re: Route Map Missing
Post by: Calebrw on July 22, 2009, 06:49:07 pm
I'm glad I'm not the only one who has been having this problem.

I'm using Windows Vista and tried it on a couple of browsers:

IE 8.0.6001.18783: Does not work.
Safari 4.0.2: Works
Google Chrome 2.0.172.37: Works
Firefox 3.5.1: Does not work.

Looks nice when it works though.
Title: Re: Route Map Missing
Post by: Tiger In Training on July 28, 2009, 03:43:07 pm
My google map is not showing at all. I thought at first maybe I hAve too many routes but the other map still works and I am sure that one can do less thsn the google one.
Title: Re: Route Map Missing
Post by: neoplan_bchk on July 30, 2009, 03:16:06 am
I always want to check my route map by google map, but it doesn't work for a long period already. And also, I've tried Google Chrome already, but also have the error message, need to gen a new key...but I son't know after gen the new key, what should I do for next...

Private World: #474
Public World: #799
User ID: 23419
Client: Firefox 3.5 / IE 8.0 / Google Chrome 2.0

Please admin or staff help me... :'(
Title: Re: Route Map Missing
Post by: Flybynight747 on September 29, 2009, 05:38:17 pm
I just think it's strange that I can view ALL my competitors maps, those with far bigger networks than mine, yet MY map wont show up.

Strange.
Title: Re: Route Map Missing
Post by: pseudoswede on September 29, 2009, 06:53:04 pm
There are certain airports (mainly in Germany) in the game that aren't listed in GCM. If you fly to one of those airports, then your map won't ever load.

I just validated that Eisenach Kindel, when listed by its ICAO airport code, does not display in GCM or Google Maps.
Title: Re: Route Map Missing
Post by: Flybynight747 on October 01, 2009, 05:59:49 pm
Read through all the posts and installed google chrome and I can now view my route network!  :D
Thanks to all that posted the advice.

Quite nifty the 3 choices, I like the 'hybrid' template.

In the main game though, when I look at rankings, still, every one of my competitors little blue map comes up yet not mine.
This in 3 worlds (1 where I am a major player and assume with 800 routes, its just to blotted to show) and 2 where Im a small regional carrier bunging about on ATRs.

JAY AIR.
Title: Re: Route Map Missing
Post by: steventommyobama on October 03, 2009, 02:05:54 pm
I have a PC but Safari is downloaded and it's what I use and It doesn't work on IE but on Safari it does.... hope I could help!
Title: Re: Route Map Missing
Post by: Flybynight747 on October 30, 2009, 07:01:01 pm
So here's the thing.
This is NOT about your main route network in 'show routes' (google chrome and other browsers as discussed can rectify that problem)

As with a few airports, if you fly to them, then your route network will not show should you look at 'RANKINGS' for example.

Does anyone know which airports these are?
Which airports if added to your network then disable your map?

Seemingly these 'rogue' airports are in the ASIA and ME regions.

I realise that these may seem like small fry in the scheme of things, but I would love to be able to see my own route map (whilst checking my ranking) when I log into 1 of my Worlds.

As I generally play in LONG Worlds, I would just not fly to these airports etc. Especially now I am part of an alliance and have expanded through partners bases.
It's frustrating having to load through Chrome my entire network to see my routes.

If any player knows of the airports to avoid that create this problem, please post them.

Thanks in advance

JAY-AIR
Title: Re: Route Map Missing
Post by: Air Elbonia on October 30, 2009, 11:59:40 pm
I've identified several of the rogue airport codes...

will be blocking the IATA ones tonight or tomorrow morning... the ICAO codes i'm going to run by someone to see if they're incorrect or should be blocked... that'll be a small patch job over the next week (at the latest).

i admit i don't comb through the airports often for bum codes, but if it gets a bit common i try to work my way through and keep from sending a few to the gc map (we don't own gcm or google maps).
Title: Re: Route Map Missing
Post by: Flybynight747 on October 31, 2009, 06:58:37 am
That's great and thank you for your response.

Will these be removed automatically and therefore will just disappear from our network or will we have to delete the routes ourselves?
Either is not a problem.

Thanks again

JAY - AIR 
Title: Re: Route Map Missing
Post by: dktc on October 31, 2009, 09:17:09 am
You should not be required to do anything for the patch to work for you.
Title: Re: Route Map Missing
Post by: Flybynight747 on November 01, 2009, 07:52:22 am
EUREAKA!

A huge thank you message to Air Elbonia, your 'patch' has worked just like magic!!

Many MANY thanks for taking the time to do this, my 'map' is back and up and running.

PERFECT!

Just another reason why I love this game, you can post a request, a question and 99% of the time it is resolved and fixed.

Once again, thank you.

Jay
Title: Re: Route Map Missing
Post by: Flybynight747 on December 05, 2009, 09:46:28 pm
Problem has popped up again.
This time in Private world #1075

Only 2 airline maps wont show from the rankings page, I can load each one separately from 'view from hubs' but 'show all routes' is gone.

Airline ID 30312
Private W 1075
Airline name UNITED
Browser CHROME

Both my and American eagles maps are kaputt.

Maybe rogue airports again?

** UPDATE quick read of the wiki.... I operate over 800 routes, as does American Eagle. Found probable cause... ignore post **