Airline Mogul Forum
Airline Mogul => Game News => Topic started by: MrOrange on April 06, 2008, 09:52:51 pm
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Database Error
Login has been closed due to a database error that just occurred. We will re-open login as soon as possible, but recently registered accounts will continue to experience problems.
During testing of updated administration systems for Multiworlds there was a fault with user details. We are immediately restoring 8,000 user details using database backups. However about 200 recently registered users will have to contact us for their details to be rectified. (This means all users registered after Multiworlds Launch)
If you registered at AM after the launch of Multiworlds, please notify :staff: using the email address you registered with. If you registered at AM before the launch of Multiworlds, please just hold on and await the return of login. Note that individual airline information is not affected by the database error.
Update
After a previous error, we have re-opened Login. This error has effected World #3 and users that registered on Airline Mogul after the Multiworlds Launch.
If you registered at AM after the launch of Multiworlds, please notify :staff: using the email address you registered with. Note that most of the individual airline information is not affected by the database error.
We need the following info on any email sent to us regarding this issue...
- First name
- Last name
- Nickname
- email address
- world number
- airline name
- airline id (if you recall)
- airplane name(s)
- routes
- anything else you could remember that could help us identify your airline...
We apologise for any inconvenience caused.
-
After a previous error, we have re-opened Login. This error has effected World #3 and users that registered on Airline Mogul after the Multiworlds Launch.
If you registered at AM after the launch of Multiworlds, please notify :staff: using the email address you registered with. Note that most of the individual airline information is not affected by the database error.
We apologise for any inconvenience caused.
-
We need the following info on any email sent to us regarding this issue...
- First name
- Last name
- Nickname
- email address
- world number
- airline name
- airline id (if you recall)
- base airport
- airplane name(s)
- routes
- anything else you could remember that could help us identify your airline...